Accounts & Inquiries

No, you don't need an account to place an order. You can checkout as a guest. However, we recommend that you create one for faster checkout. You will also be given the option to receive updates on new products and promos from us!
If you’ve forgotten your password, click on the “Forgot your password?” link at the sign up / login page and enter in the email address you used to register on our website. Our system will send a reset link to the said email so you can change your password.
Fill out the form here, and we'll respond to you as soon as possible.
Fill out the form here or contact us. We'll respond to you as soon as we can.

Orders & Shipping

Unfortunately, you can't use multiple discount codes on a transaction. Our store is powered by Shopify, and according to their guidelines, they don't allow multiple discount codes on a single transaction as of the moment.
We accept the following payment methods:
  • All Major Debit / Credit Cards (MasterCard, Visa, American Express, etc.)
  • PayPal
  • Western Union / Wire Transfer (For B2B / Wholesale Orders)
For payments via Western Union / Wire Transfer, please contact us for more details.
There are two ways you can pay through PayPal: the first method is through the Express Checkout button on the lower right / bottom of the Cart page, and the other method is when you're already at the checkout page. Once you press the PayPal button, a new window will appear and ask for your login details (if you have a PayPal account) or your details for Guest Checkout. Enter in the needed information then follow the instructions given on PayPal's website and complete the payment process. Once you're done, you will be redirected to our website and see that your order is now paid.

For more details, check out PayPal's website here.
We process and ship orders within 2-3 business days (depending on the item's availability) upon receipt of your payment. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Once we ship your item, you will be notified via email with a tracking number.

For more detailed information, check out our Shipping Policy.
Yes, we do! Check out more details here.
You may track your package here, or you can click on the link in the shipping confirmation email we sent you.

Return, Refund & Warranty

Yes, we do, but there are some factors we consider for returns. Check out our Return, Refund & Warranty Policy for more details.
Yes, we offer a 1-year warranty extension for most of our items. Fill out the form here or contact us for more details.


Our website uses some graphic designs that may not be supported in lower versions of browsers, so it is recommended that you use the latest version of your browser. You may use the following browsers:
  • Microsoft Internet Explorer Version 10 onwards.

    Download the latest version of this browser here.

  • Mozilla Firefox Version 10 onwards.

    Download the latest version of this browser here.

  • Google Chrome Version 12 onwards.

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We also recommend that you enable JavaScript and cookies on your browser.
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